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Smart Hotel Communication Trends for 2017

By moving your Hotel from traditional telephone lines and going digital, you’ll be able to significantly slash your monthly telephone costs. From cutting long distance fees to even completely eliminating phone bills at satellite locations, it’s not uncommon to typically save anywhere from 50 – 80%.

You’ll also be opening the door to hundreds of new features that can be tailored to empower your business. Advanced communication features such as virtual receptionist, intelligent call routing, find-me follow-me, voicemail-to-email and advertisements on hold.

Because customers and the work output of your staff are the lifeblood of the your business, our telephone systems are individually designed to ensure that your customer satisfaction levels are always met and those positive TripAdvisor reviews keep rolling in.

ADN Internet & Telephone’s monthly digital phone plans can compete with any telecommunication company in New England. Each plan provides for unlimited inbound calling, a pool of minutes for outbound calling – including the continental US and Canada, disaster recovery with auto detection and provide 911/E911 location service.

We can even integrate our service with some of the most popular PMS – property management systems on the market such as:Protel, roomMaster, Brilliant Hospitality and Micros-Fidelio. It is incredibly cost-effective when compared to traditional hotel PBXs, from installation costs to maintenance costs. the software we provide can run on any mainstream operating system, ensuring 24/7 management from anywhere in the World.

Each telephone system we design and install is programmed to suit your unique hospitality needs and services:

  • Guest ID HotelAllow for Check in and Check out of guests
  • Display guest name on reception, room service, management phones
  • Allow setting of guest extensions to Do not Disturb
  • Allow blocking of external calls
  • Allow wake up calls to be scheduled
  • Maid status allows housekeeping to set room status via phone
  • Allow for managed WIFI fees for guests
  • Tracks calls a guest makes and lists them upon check out for easy billing

The cost of the equipment and software required to upgrade your business to our digital telephone service is usually completely paid for with the savings you create from switching to our dial-tone.

If it’s been a while since you last examined your telephone system, contact ADN Internet & Telephone for a proposal. We’ll be happy to send one of our engineers to meet with your team!

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