No matter what size your business is, telephones are your lifeline to your customers, clients, colleagues, and prospects. If they fail to perform as expected, it could mean big losses for your company. So, it makes sense that switching from traditional technology to digital could be a little frightening.
Did you know: The very first Voice-over-IP application, Speak Freely, was released into the public domain in 1991. By 2004, business telecommunications began to widely transform with the introduction of mass-market VoIP services that utilized existing broadband Internet access to make phone calls in much the same manner as they would via the public switched telephone network (PSTN).
Because of the bandwidth efficiency and low costs that VoIP digital technology can provide, businesses are migrating from traditional copper-wire telephone systems to VoIP systems to reduce their monthly phone costs. In 2008, 80% of all new Private branch exchange (PBX) lines installed internationally were VoIP.
VoIP solutions for businesses have evolved into unified digital communications services that treat all communications—phone calls, faxes, voice mail, e-mail, Web conferences, and more—as discrete units that can all be delivered via any means and to any handset, including smartphones. VoIP technology allows both voice and data communications to be run over a single network, which can significantly reduce infrastructure costs.
But there are still a few myths business owners have when it comes to this technology, here are the top 3:
Myth 1 – ‘New Technology Can’t Be Trusted’
When it comes to VoIP, the technology has overcome its earliest issues, and now using a VoIP phone is virtually the same as using traditional copper landline phones.
Myth 2 – ‘Switching To VoIP Is Expensive’
For most businesses, there will be an equipment investment as it is the equipment which allows you to access the lower monthly dial-tone and all of the amazing features we offer. But the savings in your current monthly phone bill will usually pay for most, if not all of the equipment needed!
Myth 3 – ‘If It Isn’t Broke, Why Fix It?’
Just because all of your competitors are sticking with classic telephony doesn’t mean you have to. In fact, isn’t your goal to gain an edge? That’s why a switch might be your best bet! Imagine, Your competitors will be stuck with decades-old technology while you’re on the cutting edge, leveraging all the benefits that digital telephony brings!
When you introduce VoIP into your business, you quickly realize that a VoIP phone is not just a device for making and receiving calls. You’ll find it’s a collaboration tool, an aid to productivity, an easy way to remain in contact and a platform for building business applications.
- New Technology Apprehension: Overcome your trust issues. VoIP is proven, reliable technology.
- High Costs: New technology doesn’t have to be expensive. VoIP comes in a variety of price points to meet your needs.
- Competitive Advantage: Don’t be the only one left with old technology. Your competitors have discovered the benefits of VoIP service.